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Here are just a few of the titles that caught my attention:. I am glad I started with the slots area because I would have been disappointed if I had first checked out my favorite games: Despite having the option of taking all 26 of the Microgaming variants, the site has chosen only to have a handful of games available.
Well, at least one of them has a progressive jackpot, so there is a silver lining. Once again, however, I found myself disappointed as there are many of the traditional table games missing.
To make things worse, the Live Dealer games are mixed into these tabs, leaving the Live Casino tab unclickable. OK, here is a section that I have only favorable things to talk about.
The engagement with a live dealer really transforms the gaming experience and combined with the RPG aspects of the site, it really takes away the feel of playing in a cold, digital environment.
The gameplay is excellent, and there is a full suite of games to choose from:. Given that Casino Heroes has broken all the rules when it comes to how an online casino is run, I wondered to myself if the promotions and bonuses would also be radically different.
New players are hit with an offer before they even consider making a deposit: I love when a casino offers players something just for opening an account.
The most important thing a casino can do when they convince you to give them your information is to give you a reason to jump right into the games and play.
This is a very traditional way to engage with a real money gambler, and I think it is a smart move for Casino Heroes to take this path.
When you are ready to make your initial deposit, you are offered two different promotions, from which you can only choose one:. I like that there are two options here for you to choose from, but the amount of the cash bonus is not very large.
Even though I am not a slots player, I might be more inclined to take the spins option here. If you need to reload, then you can take advantage of this offer:.
Again, while the bonus dollar amount is low, having the option of that or Free Spins is a nice touch. For the ongoing promotions, Casino Heroes has a series of missions that are time-sensitive.
When you register for a mission, should you complete it and follow the terms some involve having to make a deposit , then you are rewarded with free spins, free play or rubies: When you are playing at Casino Heroes, aside from XP, you also earn rubies for meeting challenges and beating bosses.
You can redeem these rubies in the ruby store. Here is how the site describes it:. Buy High-Value Spins with your Rubies! I like the idea that you can redeem these tokens for cash that does not have a wagering requirement, although I would like the site to be more transparent with what the conversion rates are for each of these awards.
When it comes to banking, you are going to see the standard methods that are available for a real money casino. Even though the offering has more social and RPG aspects to it, at the end of the day this is still a real money casino, and the deposit and withdrawal transactions will be tagged as such.
So, for me, doing well in this area is more important for this casino than perhaps any other casino I have reviewed in my career.
I suspect players will have more questions for this casino than any other they have played with. The first thing I was greeted with when I clicked on the Help link was an FAQ section that was absolutely full of answers to the questions that I had.
That's a Game of Thrones reference for those not familiar with the George R. Being attractive is not the only important aspect of any online casino though.
Is Casino Heroes' beauty only skin deep? Read on to find out …. The bonus only becomes active once you have spent the deposit you've used to obtain it.
You can only use free spins on a certain number of games, but the more you deposit, the more slots games you get to choose from: Reel Chaos and Greedy Goblins.
When it comes to wagering requirements, not all games are created equally, and the contributions to WRs are thus:.
Casino Heroes does not operate a comp points or VIP scheme, but you can — in the spirit of gamification — unlock challenges set by 'area bosses' and earn yourself rewards.
Casino Heroes is extremely slots-heavy, as you'd expect with any casino that has both NetEnt and Betsoft among its software providers.
You'll find plenty of the very best online slots available here, including the five games mentioned above and other top titles such as the enchanting Pinocchio and the explosive Boom Brothers.
Casino Heroes have a positive reputation and we are aware of no unresolved complaints at any major dispute mediation portals.
The bonus is structured so that only wagering with bonus funds, which are stacked beneath the deposited funds, counts towards the wagering requirement.
This also means that bonus restrictions, do not apply while you are wagering with your deposited funds. In other words as long as you are only using deposited funds you can withdraw at any time you like.
Only players from the UK are eligible to receive this bonus. Other bonuses available in other territories. Bonus and associated winnings will expire after 30 days if wagering requirements are not completed.
Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors.
It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.
Casino Heroes use Net Entertainment software for their instant play casino. They also offer some BetSoft slots games. To find out more check out our Net Entertainment Software Review.
Casino Heroes does not accept players from the following countries: Minor Outlying Islands, U. Miscellaneous Pacific Islands, U.
Maximum withdrawal — None listed. Email Testing Record December - 8 minutes June - 17 minutes November - 14 minutes June - 2 hours 3 minutes.
CasinoHeroes hold the following gambling licenses: They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service.
As such the value of this license for players depends largely on the professionalism of the ADR service utilised. You can find further information regarding this regulator's complaint policies here.
Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints.
Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA.
You can find further information regarding this regulator's complaint policies. Curacao eGaming - CasinoHeroes are licensed by eMoore, the Curacao eGaming Master License holder that is responsive and cooperative in the management of player complaints.
Casino Heroes do not appear to offer a comp point program. Complaints Affiliate Heros — Affilaite payment issues Resolved.
Casino Heroes — won big tried to withdraw cancelled and blocked Found for the Casino. Operator Terms Page This promotion is only available to new players and only once they've made their first deposit.
Charge up the mountain, defeat him and lay siege to his incredible machine. Watch your step while traversing the Mythical Mountains! A holy grail, hidden at the top, has been cursed and has transformed its protectors into evil Bosses.
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While the game selection is extensive, what really separates Casino Heroes from the rest of the pack is how it combines those games with riveting and gripping fantasy game play, an immersive concept that is unique to Casino Heroes.
You play the role of the hero and choose the path forward on your island adventure depending on the games you play. There is a bit of a twist, though; while there is a huge selection of games to pick from, some of them are only available after defeating certain game bosses.
Admittedly, some of the battles are not easy and can be a little frustrating, but in this way, Casino Heroes is a lot like a video game where you have to accomplish certain tasks to unlock parts of the game, which only adds to the fun and challenge.
The interface is simple and easy to navigate for both beginners and advanced players, and finding the right game for you is as simple as using the handy search and filtering features.
Those who like to do their gaming on the go are in luck. While the desktop version of the site is powered by flash, the mobile application can be used on pretty much any device you can name, allowing you to play when you want, how you want, and where you want.
Users on iPhones and iPads will have no problem getting online and into the thick of the island adventure in no time.
As the off-shoot of the established Casino Saga brand, Casino Heroes has become known as a fair and trustworthy place for players to deposit, hold, and withdraw their money.
Two gaming regulators oversee the casino — the Malta Gaming Authority and the eGaming Authority of Curaco — and both have excellent reputations for fairness and security.
The site is secured by an SSL encryption protocol with a backup system in place as a failsafe in case of a server crash, something that has never happened.
Users have mixed reviews when it comes to the speed of payouts. Using an eWallet should allow you to get your money within 24 hours, while credit and bank transfers can take anywhere from days to complete.
There were, however, reports of a few instances where it took longer than that, so that is something you might want to consider if speedy payouts are an absolute priority for you.